“Moving forward to make things right”
Everyone of us, is aware of what Samsung did with its Note 7.. well this time Samsung apologizes in a letter.
This letter has been published in Monday on various newspaper such as: The Wall street journal, The new york times and the Washington Post.
Samsung stated that they’ll keep searching about Notes 7 problems, surely caused by over heating or battery problems.
Apart of this, Samsung had problems with some of their appliances, in particular with some washing machines, in fact it has been forced to retire them all from the market (2.8 million only in the USA).
That’s a very problematic and diffcult period for Samsung, which has to demonstrate its seriousness and professionalism; but overall, it has to keep its customers fidelty.
Here you go the full page apologies ads…